At American Atelier® Dishes, Stoneware, Canisters, Mugs, we respect the privacy of our users and are committed to protecting it. This Privacy Policy describes how we collect, use, and share information about you when you visit our website or make purchases from us.

Information We Collect

We only collect information that helps us achieve the purpose set out in this Privacy Policy. We collect it in two ways: directly from you and from third parties.

Information we collect directly from you

Most of the information we collect about you comes directly from you when you:

• Create an account or purchase products from our website
• Contact us via email or our contact form with inquiries
• Interact with ads, content, or apps on our website
• Participate in polls, surveys, or promotions

The types of information we collect directly from you includes:

• Contact details like your name, email address, phone number, and mailing address
• Payment information like your billing address and credit card details
• Demographic information like your age, gender, interests, and household size
• Preferences like your favorites, notifications, and marketing options
• Correspondence like support tickets, chat sessions, and emails

You have choices about the information you provide. However, opting out of providing certain details may limit your ability to make purchases or use some features.

Information we collect from third parties

We also collect some information about you from third parties. This helps enhance your browsing experience and improve our marketing efforts. We collect this information when:

• You make purchases using integrations with third-party payment processors
• You interact with our ads/content on third-party websites or apps
• You access our website via third-party links or single sign-on integrations

The types of information we collect from third parties includes:

• Contact details, demographic data, and other attributes provided by payment processors
• Browsing data like ads clicked and pages viewed based on cookies or pixels from our marketing partners
• Social media profile information when you connect using your social media account

We only collect and use this information in compliance with applicable laws and regulations as well as contractual restrictions with these third parties.

How We Use the Information

We only use your information for purposes that are clearly spelled out in this Privacy Policy. We do not sell or rent your personal data.

Providing, improving, and developing our products and services

We use information about you to:

• Process transactions and send you order confirmations and receipts
• Provide customer support like responding to your requests and troubleshooting problems
• Analyze market trends to improve site navigation, product assortments, promotions, and pricing
• Develop new features based on usage patterns and consumer feedback
• Customize your browsing experience by showing recommendations and relevant offers

Marketing our products and services

We use information about you to:

• Send you marketing communications like coupons, newsletters, and product launch updates
• Display targeted ads for products and services that may interest you on our website and on other sites
• Manage marketing email subscriptions and honor opt-out requests
• Analyze the effectiveness of our promotions, advertisements, and marketing channels

Securing and managing our business

We use information about you to:

• Improve the security of user accounts, transactions, infrastructure, and assets
• Comply with legal and regulatory requirements like retaining transaction records
• Manage risk by detecting security incidents and fraud patterns
• Establish, exercise, and defend legal claims about our products and services

Where required by law, we will ask for your consent before collecting or using your information for these purposes.

How We Share Information

We only share your personal information in the limited circumstances described below:

With third party service providers

We share information about you with third party service providers that help us:

• Process orders and payments like payment gateways and fraud prevention services
• Conduct surveys and marketing campaigns like email providers and advertising partners
• Perform business operations like website hosting, data analysis, and IT services

These third parties only have access to the minimum amount of personal information required to carry out their services.

With third party apps and integrations

When you connect to our website via third party applications like social media sites or single sign-on services, we receive information about you from them. The information we receive depends on your privacy settings with these third parties.

We do not control how the third parties collecting your personal information process it. So please refer to their privacy policies for more details.

For legal reasons

We may share information about you:

• To comply with legal obligations for purposes like law enforcement requests and intellectual property protection;
• To investigate or prevent illegal activities like fraud, violations of our Terms of Service, or threats to our property or the safety of others;
• As part of mergers, acquisitions, asset sales, financing or reorganization activities.

Where required by law, we will notify you of any such disclosures.

With your consent

Other than the purposes listed in this policy, we will only share your personal information with your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you interact with our website. This helps us improve your browsing experience, serve relevant content and enable site functionality.

Types of technologies we use

Cookies – Small data files stored on your device that record non-personal information like your preferences.

Pixels – Small tracking code snippets on our website that collect browsing information for analytics and ads.

Local storage – HTML5 feature that stores information on your browser that our website can access.

How we use them

We use these technologies to:

• Secure access to your account and restrict fraudulent activity
• Recognize you when you return to our website
• Make our interface more user-friendly
• Store your preferences like language, font size, notifications etc.
• Compile anonymous, aggregate statistics related to use of our services
• Display personalized promotions and remarketing ads on our website and other sites
• Identify browsing trends and improve navigation

You can disable cookies through your browser settings. However, some site functionality may stop working correctly.

Data Retention and Account Deletion

We retain personal information as long as required to fulfill the purposes described in this privacy policy, as permitted by applicable law.

Information associated with your account will be kept until your account is deleted. Upon deletion of your account, we will remove personal information within a reasonable timeframe except where record retention obligations require us to keep it.

Deleted information may persist in backup copies for a limited period. But we will secure its isolation from further processing. After the retention period expires, backup copies will be permanently deleted.

Transfer of Information Outside Your Country

To fulfill the purposes outlined in this privacy policy, we may transfer your personal information to third parties or service providers based in other countries.

Where required by law, we will ensure an adequate level of protection for the transfer of information outside your country. This may be through contractual clauses, industry standard frameworks like Privacy Shield, or other legally accepted means.

Third Party Websites and Apps

Our websites and apps may contain links to third party sites and integrations with third party apps. We are not responsible for the privacy practices of these third party services.

We recommend you read the individual privacy policies of these third parties to understand their data processing practices.

Security of Your Information

We take reasonable administrative, organizational and technical measures to protect your information from accidental or unlawful destruction, loss, alteration, unauthorized access or disclosure.

Some of our security measures include:

• Encryption of data transmission
• Authentication mechanisms on our websites and apps
• Restricted personnel access to systems with access to your information
• Backup and disaster recovery systems in case of security incidents

Privacy Rights

Depending on where you reside, you may have the following rights related to your personal information:

• Obtain confirmation of whether we process your personal information
• Access or request a copy of your information
• Update, correct or rectify inaccurate information
• Restrict or object to certain processing of your information
• Permanently delete your information from our records
• Obtain a portable copy of your information for transfer to another service provider
• Withdraw consent for processing where consent was the legal basis
• File complaints about violations of your data protection rights with the relevant supervisory authority

To exercise these rights, please contact our support team with details of your request.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time to reflect updates to our information practices or relevant legal requirements. The revised Privacy Policy will take effect as of the published effective date.

If we make material changes, we may notify you through any reasonable means, such as by posting a notice on our website or sending you an email.

Continued use of our services after an effective date constitutes your consent to the revised Privacy Policy. Please make sure you review any amended version carefully.

Contact Us

If you have any questions, concerns or complaints about our Privacy Policy or information practices, please contact our support team using the details below:

Support Email: [email protected]

Phone: 1-800-555-1234

Address: 123 American Atelier Lane, Nashville, TN 37205, USA